Introduction

Idel Solutions Pvt Ltd follows very strict measures to protect our client information. All information received by our office will be protected with high information security.

Definitions

• Account: A unique account created for you to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party.
• Company: Refers to Idel Solutions Pvt Ltd, Bangalore.
• Cookies: Small files placed on your device by a website for various uses.
• Country: Refers to Karnataka, India.
• Device: Any device that can access the Service, such as a computer, cellphone, or tablet.
• Personal Data: Any information related to an identified or identifiable individual.
• Service: Refers to the Website.
• Service Provider: Third-party entities employed by the Company to assist in service delivery.
• Usage Data: Data collected automatically via the Service (e.g., IP address, browser type).
• Website: Refers to Idel Solutions, accessible at www.idelsolutions.com.
• You: The individual or entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect personally identifiable information, including but not limited to:

• Email address
• First and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. This may include:

• IP address
• Browser type/version
• Pages visited and time/date of visit
• Time spent on pages, device ID, and diagnostics
• Mobile device type, OS, and mobile browser

SMS Consent: Phone numbers collected for SMS are not shared with any third parties under any circumstances.

Use of Your Personal Data

• To provide and maintain our Service
• To manage Your Account
• For contract fulfillment and service delivery

Security of Your Personal Data

We strive to use commercially acceptable means to protect Your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. You will be notified via email or through a notice on our website.

Last updated: [Insert Date]

Terms and Conditions

This website is protected by copyright. Any statement, opinion, or information shared on this website is provided without any representation or warranty, expressed or implied. By using this site, you agree to all the terms and conditions outlined in this Privacy Policy.

The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document.

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from I-del Solutions Pvt Ltd, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Loan application status

Example: "Hello, this is a friendly reminder of your Loan application status. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments, billing, loan application status, etc.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or Loan application status."

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from I-del Solutions Pvt Ltd in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

8. Help

If you are experiencing any issues, you can reply with the keyword HELP.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: info@idelsolutions.com